Good morning, Travis,

I'm pleased to inform you the claim’s handling process has been completed. At this juncture, I would like to extend my sincere gratitude to you. In the course of my daily interactions, I routinely encounter a significant number of public adjusters whose actions are marked by dishonesty, contentiousness and involvement in fraudulent activities, thus, I can't overstate how genuinely refreshing it has been to collaborate with you. Witnessing your unwavering commitment to integrity, which consistently informs your communication and decisions, has been truly uplifting.

Your example has instilled in me a renewed hope that there are honorable public adjusters who prioritize their integrity over financial gain. I wish to express my heartfelt appreciation for your principled approach.

Cheryl